Privacy Policy

Introduction

Welcome to https://mess-free-bird-feeder.feedersandmore.co.uk (referred to as “Mess-Free Bird Feeder,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our users in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California Business and Professions Code (CPA), and California Uniform Consumer Privacy Act (UCPA)
Utah’s User Data Protection Act (UCPA)
Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered under the Mess-Free Bird Feeder brand. Please note that this policy does not cover third-party websites or services linked from our platform, as they have their own privacy practices governed by separate policies.

Processing Activities

This Privacy Policy outlines our data handling practices when:

You use any of our applications or services as an authorized user.
You visit our official website(s) linked to this statement.
You engage with us through communication channels, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact information.
Payment Information: Credit card details, billing addresses, and transaction records for processing purchases and refunds.
Financial Information: Bank account numbers or other financial data required for direct payments or financial services.
Purchase Information: Product order history, purchase amounts, and delivery addresses.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to identify your device when you use our apps.
Location Data: Geographic location data provided by your browser or device settings, used for personalized services and marketing.
Feedback: Comments, reviews, and ratings you submit to us, which can include personal details if voluntarily provided.
Social Media Information: Data from social media platforms when you interact with our content or use social login features on our site.
Product Information: Details about products you view, search for, or purchase on our website, including preferences and customization choices.

We collect this data through direct user input, server logs, browser cookies, and other technologies. Additionally, we may receive personal data from third parties, such as payment processors or business partners, who operate under their own privacy policies.

Cookies

We use cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your device that enable us to:

Strictly Necessary: Ensure the secure functioning of our website, remember your login details, and maintain session information.
Preference: Remember user preferences, language settings, and ad choices.
Analytics: Track website usage, analyze trends, measure site performance, and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the purpose of data collection is no longer relevant, we will delete or anonymize your data unless retention is mandated by applicable laws or regulations.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data at rest and in transit using industry-standard protocols.
Engaging secure third-party service providers for processing sensitive data.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group. If you believe we have collected such information by mistake, please contact us immediately so that we can take the necessary steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access and rectification of your data.
Erasure (right to be forgotten).
Restriction or object to the processing of your data.
Data portability, allowing you to transfer your data to another controller.
The right to withdraw consent for specific purposes at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Non-discrimination, meaning we cannot refuse goods, services, or take adverse action against you because you exercise your privacy rights.

To exercise these rights or make data-related inquiries, please contact our dedicated privacy team using the details provided below. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For any questions regarding this Privacy Policy, to request a copy of your personal data, or to unsubscribe from our communications, please contact us:

Email: [email protected]
Address: Mess-Free Bird Feeder Privacy Team, [Address], [City, State, ZIP]